The National Association of Professional Insurance Agents (PIA) has named Vizance’s own Jennifer DeGeorge the 2024 National CSR of the Year. The PIA National CSR of the Year award is given annually to an outstanding customer service representative who works for a PIA member insurance agency. The award recognizes a CSR who has improved operations of the agency, served their clients in a unique or extraordinary way, and engaged in community involvement and activities to advance the betterment of the insurance industry.

Jennifer has been a Client Service Advisor at Vizance for over 3 years, where she is responsible for executing daily account servicing activities and answering clients’ questions quickly and clearly whether it be about billing, claims, or anything else that arises. Jennifer has a passion for helping others, which shines through in her interactions with associates and clients. Her exceptional professionalism, willingness to lend support to her colleagues, and ability to find creative solutions has had a tremendous impact on Vizance.

This is not the first time Jennifer’s work has been recognized. In October of 2023, The National Alliance recognized Jennifer as Wisconsin’s 2023 Outstanding CSR of the Year, cementing her reputation as a leader in client service. This award is selected by the PIA of Wisconsin’s Board of Directors and Education Committee. She also currently serves as the Chairperson of the PIA of Wisconsin’s Young Professionals in Insurance group, which hosts events for young professionals in the industry to connect, develop, and support each other.

As we celebrate this remarkable achievement, we remain committed to creating a culture of excellence and client-centric service, inspired by Jennifer’s stellar example.