Over the past quarter, many associates have gone above and beyond in their roles, but two individuals stood out for the exceptional impact they have made on their teams, clients, and the organization as a whole. We are proud to recognize Jamie Buland and Terri Heckel as our latest Keystone Award recipients!

Personal Lines Client Account Specialist | Fargo, ND

Jamie has consistently expanded her impact over the past year, and this quarter was no exception. Through a combination of inherited accounts and new business opportunities, she successfully grew her book of business while continuing to deliver the outstanding service her clients have come to expect.

What makes Jamie especially deserving of this recognition is her willingness to embrace change and step into new responsibilities with confidence. No matter the challenge, she approaches opportunities with a positive attitude, a calm demeanor, and a commitment to learning. Her flexibility and dedication have helped support both her clients and teammates through periods of growth and transition, making her an invaluable member of the team.

Risk Management Client Service Advisor | Racine, WI

Since joining Vizance in 2022, Terri has made a remarkable impact through her dedication, expertise, and commitment to excellence. She has earned the trust of clients and colleagues alike by consistently delivering exceptional service and serving as a knowledgeable resource for those around her.

Terri’s professionalism, teamwork, and willingness to go above and beyond embody the values we strive to uphold every day. Beyond her technical expertise, she contributes to the continued growth of the organization through mentorship, referrals, and a strong commitment to professional development. Her work ethic and positive influence make her an outstanding recipient of the Keystone Award.

The Keystone Award recognizes associates who demonstrate exceptional contributions, leadership, and commitment to our culture and values. Jamie and Terri exemplify what it means to make a meaningful difference through service, collaboration, growth, and dedication to those around them.